Privacy Policy for Fenix AI
Effective Date: 2024/12/14
Welcome to Fenix AI. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at support@fenix-ai.org.
When you visit our website https://fenix-ai.org and use our services, you trust us with your personal information. We take your privacy seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please take the time to read through it carefully. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our website and services.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express interest in our services, participate in activities on the website, or otherwise contact us.
1. Personal Information Provided by You
Names
Phone numbers
Email addresses
Mailing addresses
Job titles
Other similar information
2. Payment Data
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor, and you should review its privacy policies and contact the payment processor directly to address your questions.
How We Use Your Information
We use personal information collected via our website for various business purposes, including:
Account Creation: To facilitate account creation and logon processes.
Communication: To send administrative information such as product updates, service notifications, or policy changes.
Order Fulfillment: To fulfill and manage your orders, payments, returns, and exchanges made through the website.
Feedback: To request feedback and to contact you about your experience with our website.
Testimonials: To post testimonials on our website with your consent.
Site Protection: To ensure the security of our website (e.g., fraud monitoring and prevention).
Legal Compliance: To respond to legal requests or enforce our terms and policies.
Service Delivery: To provide the requested services and support to users.
Sharing Your Information
We may share your data under the following circumstances:
Consent: With your specific consent for a particular purpose.
Legal Obligations: To comply with applicable laws, regulations, or legal processes, such as a court order or subpoena.
Service Providers: With third-party service providers who perform services on our behalf, such as payment processing or data analysis.
Business Transfers: In connection with a merger, sale, or other transfer of company assets.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (e.g., web beacons and pixels) to access or store information. Specific details about how we use these technologies are outlined in our [Cookies Policy].
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law. For example, we may retain certain information for tax, legal, or accounting purposes.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request copies of your personal information.
Correction: You have the right to request corrections to inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal information, subject to legal limitations.
Restriction: You have the right to request that we restrict the processing of your personal information.
Objection: You have the right to object to our processing of your personal information.
Data Portability: You have the right to request a transfer of your personal information to another organization or directly to you.
To exercise these rights, please contact us at support@fenix-ai.org. We will respond to your request within one month.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: support@fenix-ai.org
Address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801